At the website https://elderly-companion-services.livebursts.com (hereafter referred to as ‘the Company’ or ‘we’), your privacy and the protection of your data are of utmost importance. Our Privacy Policy details our commitment to handling personal data responsibly in accordance with a range of privacy laws, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act/California Privacy Rights Act (CCPA/CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.
This policy is designed to cover all aspects of your interaction with our website, applications, services, and products. Please be aware that this policy does not apply to external third-party platforms, applications, products, or services you may access through links on our platform, each of which has its own privacy policy.
Our processing activities include interactions when you use our applications and services as an authorized user, visit our websites linked to this Privacy Statement, receive communications from us such as newsletters, emails, calls, or texts/SMS, and any other interaction with the Company.
We collect a range of personal data to provide and improve our services. This includes account information, payment information, financial information, purchase information, mobile device identifiers, location data, feedback, social media information, and product information. This data is collected through various means, including user input, interactions with our services, and automated technologies like cookies. In some cases, third parties may provide us with personal data, which is processed in accordance with their privacy policies.
We use cookies to enhance your experience on our websites and to help us understand how our services are used. These cookies can be categorized as Strictly Necessary for the website to function properly, Preference to remember your preferences, and Analytics to help us improve our services. You have control over non-essential cookies and can manage your preferences via our Cookie Manager.
Your personal data is retained by us only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the purpose has been fulfilled or the retention period mandated by law has expired, we take steps to delete or anonymize your data.
To protect your personal data from unauthorized access and use, we implement a range of organizational and security measures. This includes using encrypted communication channels and engaging with third parties who process data securely.
We are committed to protecting the privacy of children under 18 years of age. Our services are not directed at children under 18, and we do not knowingly collect personal data from them.
As a user, you have rights regarding your personal data, which may include accessing, rectifying, erasing, restricting processing, obtaining a copy of your data, or objecting to processing based on legitimate interests or the performance of a task carried out in the public interest. You also have the right to non-discrimination and to file an appeal or complaint with the relevant data protection authority. Additionally, you can withdraw your consent at any time where processing is based on your consent.
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on our website.
For inquiries, unsubscribe requests, or if you have any questions about your personal data, please contact our privacy team at [email protected] or through written correspondence to the address provided on our website.